How To Process A Car Accident Insurance Claim?
Filing a claim for accident insurance is very easy, but the anticipation regarding the accident make the process seems very tough to get completed. If you file your claim correctly, in the right way then it should be processed in less than a week?s time, though it may take almost a month before you receive your check for any medical expense or damage.
After an accident, the first thing you must do is ensure that everyone is safe. In case of a grave accident, you must immediately ask someone to cal at 911 for assistance. You must also remember to not rush into admitting your fault. If it gets proved that the accident was not caused due to your mistake, you may still have to have the compensations. Try to get control over the situations, calm people around you and then approach the other driver or drivers
Really the only contact you must have with the other driver is to get their information. You need to get their name, number, address, and insurance information. If the other driver appears to be upset you can have a police officer do this for you. The police officer will start writing up a report about all the information they can gather.
One of the foremost things to do is to take some pictures of the accident spot and surrounding areas. If the accident happens in a busy area then they may want to quickly clean up the mess and get the cars removed immediately. Therefore you must quickly click some pictures before anything is removed from the spot. You must click pictures of the damaged cars as well as the surrounding areas.
You must also call your claims representative at this time. If both the parties have a little time to spare then the claims representative can come at the spot and inspect. They assist in the claims process by taking pictures, questioning the witnesses, and preparing the report accordingly. The agents also assist you by filling up the form either with you in person or over the phone. The agents may want to know the accurate time and location of the accident. You may also get a copy of the police report and send it to the insurance company.
Generally, you are free to leave the scene after you have called your claims representative, taken pictures, and exchanged information with the other car driver or drivers. Even if it is a light accident, you must not and leave the spot without exchanging any information otherwise it would be called a hit and run. The insurance check should come by mail, but this can take weeks or may be a month. You will most likely have to bear all the initial costs from your own pocket.
You can ask the representative if you have any questions, to understand the claims process in a better way. You may have questions regarding your coverage, because dissimilar plans provide coverage for different types of accidents. You may also ask how long it would take to get all the paper work and formalities completed, though it is mostly done within a week. In cases of serious and complex accidents you may get your lawyer oversee your paper work and other legal matters.
Graham McKenzie is the content syndication coordinator for Carinsurancesa.co.za. South Arica?s leading car insurance portal.